Please send us an email at firstname.lastname@example.org for detail about your order.
Affected by Covid-19, there will be some delay on the delivery.
It's our goal to make sure your order is processed quickly and efficiently.
After the product has been processed & shipped, Standard product (Regular model-Full Metal Booth) received within about 4-7 days after shipment,Customized Product within about 10-15 days.
Please allow 2-7 business days for your shipment to arrive at your address. However, due to our inability to control the transportation, the arrival time will be different according to the actual situation.
Any delivery dates provided by Yeahmoment are estimates.
We will send you an email when your order has shipped and you may review your order and shipping & handling information on your email, you could also track your order here with your tracking number.
You will be responsible for paying for your own shipping costs when returning your item, if you are eligible for a return. Shipping costs are non-refundable. If you receive a refund, the cost of your shipping return will be deducted from your refund.
For more shipping information, you could contact us by leaving a message. We will get back to you in 24 hours.
Due to the impact of the epidemic, the time for the order to be delivered to you will be different from the estimated time by 5-15 days.
HOW TO CHECK MY ORDER SHIPPING INFORMATION?
You will receive tracking information by email when we deal with your order.
The email includes shipping date, tracking number,tracking URL.
If you’re having trouble finding your order confirmation email, feel free to reach out on live chat or email at email@example.com.
MY TRACKING SAYS MY ORDER WAS DELIVERED, BUT I HAVEN’T RECEIVED IT—WHAT DO I DO?
Oh no! Reach out to us with your tracking information and correct shipping address. We’ll get your issue sorted out as quickly as possible.
CAN I EDIT/CANCEL MY ORDER AFTER IT HAS BEEN PLACED?
We cannot modify orders once they are placed. We will only ship to the address provided at checkout. Orders with incorrect billing information or requiring additional verification will be delayed and/or canceled.
1.What is your delivery time?
After your order is placed, All Standard product we promise to ship it within 1-3 working days,Customized Product ship it within 3-5 days.
2.Your shipping method?
Before ordering, please make sure that the delivery address is correct.
3.How much should I pay for shipping?
Free shipping for all products.
4.How soon will I receive the goods?
Standard product received within about 4-7 days after shipment,Customized Product within about 10-15 days.
5.Your shipping area?
We can accept orders from the United States.
6.What should I do if my goods have not been delivered?
If your package does not arrive by the courier's estimated delivery date, it may be due to.
1. Delays due to special circumstances, such as a large volume of packages to be delivered, or excessively inclement weather.
2. The delivery address is incorrect, the address provided may be insufficient or unrecognizable, and the shipping company will automatically return it to us. In these cases, it usually takes up to 20 business days for the courier to return the item to us.
Once we receive your package, you will receive an email to determine whether you would like us to resend the package or process a refund.
In addition, if the goods are lost, you can contact us at firstname.lastname@example.org and explain the situation.
Also, please contact DHL/UPS yourself and provide them with the product tracking details. If the package is confirmed as lost, you can file a claim with the DHL/UPS courier.
If you have any questions about our above policies, please contact us via Email: email@example.com